Paypal customer service usa9/12/2023 ![]() I received two replies from Paypal's claims department that gave different reasons for the denial, one of which said it contained the documents, but as has also been the case in each subsequent message stating the documents are included, the 'documents' were just empty image frames.Īfter having gone back and forth several times with the same result, and unable now to reply directly to messages in the Message Center - although I've continued to contact the Claims Appeal department via the email address and have received replies through the Message Center, without any email notification thereof it should be noted once the department had decided my case was closed, and without any resolution on my claim - I've informed them that since I'm overall satisfied with Paypal and was able to secure my account there, and since I don't intend to sue over such a small amount, I'd be placing reviews such as this one in places where I'm able to specify that it's not the company overall with which I have an issue, but this department in this circumstance. I appealed, asking for the promised documents, and sharing my redacted transaction history as well as a screenshot of the relevant portion of my chat with the exchange's customer service employee. ![]() Feel free to argue until they actually look at the information. They just tell you words without verifying any information. Paypal supervisors spoken to at paypal: Ron supervisor, Joel supervisor. Then they charge you the full amount, plus the incidentals fee on a credit card and pretend your prepaid reservation doesnt exist. You say Paypal is a digital wallet that doesn't provide the last 4 digits of a card as it's not a credit or credit card.Īvis says: We don't accept prepaid reservations without it. Once you go to pick up the car Avis says “I need the last 4 digits of the card used to make this reservation”. Paypal advertised Avis as being a business partner that provides “deals” with. FInally they agree that I should get my money back and they will send it in 3-5 days I argued and kept asking him to look at the information from 7 days ago. He told me for 5 minutes or more that it was not possible to close out the case today. Now 4 hours on the phone with paypal the superviser named Ron finally looks at the request. Only after arguing with the phone representitive for 20 minutes. I call avis and they are barely willing to refund me for the day I returned the car early. ![]()
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |